Network Week lets fly [12 July 1998]
The consultant editor of Network Week, David Cartwright, got CWC to install
his office telephony. Things went badly, and he let fly at CWC in his
column with a very fiercely worded editorial (9 July 1998). It is much too
long to reproduce here, and is not online, but here are a few quotes:
- My dealings with C&W have been an absolute nightmare consisting of
buck-passing and broken promises.
- I have had a verbal offer from the regional director to pay at least
part of the bill for this but, quite frankly, I won't believe a word of it
until I see it in writing.
- A company which, apparently, lies about having checked with the council
on a lead time.
- COLT have been immensely impressive in all respects and C&W has
been totally shite in every way.
He did use the S-word in the last quote!
But there's nothing new about what he's saying; I've been collecting
similar quotes for nearly 14 months now, and CWC were supposed to be doing something about the problems he lists
several months ago ...
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