An 'interesting cockroach' [25 August 1998]
The Direct Connection posted, then removed, a draft newsletter (reproduced here) which would eventually be sent out to all their subscribers.
What is described on the page under 'Videotron limits ...' has been in the wind for some time; there have been two incidents elsewhere in the past couple of months where CWC, without warning, reclassified some of their own (ex-Videotron) lines as non-CWC! The classifications were put back under pressure but those who were overcharged because of the ground moving under their feet are, as ever, struggling for refunds.
Four points:
- A friend describes announcements with partially-hidden subtexts as 'interesting cockroaches'. Indeed!
- I had long suspected that the relationship between The Direct Connection and CWC was bad.
- Now I know it is, and it's all out in the open now.
- The part in bold verifies both what my mailbox tells me and what's already known.
'150 hours' is not an arbitrary number. ISPs in the USA have said over and over again that only about 3% of users spend more than 150 hours per month online, and US usage caps tend to be 150 hours. And that's with 24-hour unmetered calls.
CWC's behaviour is desperate.
They know that people are not going to move voluntarily, and cannot be moved forcibly, from Videotron contracts; their actions are like solving the 'roads problem' by dynamiting bridges and hewing holes in motorways with pickaxes on moonless nights ...
This issue has precipitated a survey which I have been thinking about for some time. Please fill it in.
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